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Privacy Policy

Your privacy is our priority. Learn how we protect your personal information and maintain the highest standards of data security.

DCPMI Compliant
End-to-End Encryption
User Control

Data Collection & Processing

Understanding what information we collect and why

Personal Information

We collect only the essential information needed to verify your identity and provide our services effectively. This includes basic contact details, and identity verification documents.

Verification Data

Identity verification involves processing government-issued documents and biometric data to ensure the highest level of security and compliance with regulatory requirements.

Usage Analytics

We collect anonymized usage data to improve our platform performance, understand user behavior, and enhance the overall user experience while maintaining your privacy.

Security Monitoring

For security purposes, we monitor platform access patterns and unusual activities to protect your account and prevent fraudulent activities.

Data Storage & Security

How we protect and store your information

Encryption Standards

All data is encrypted using industry-standard AES-256 encryption both in transit and at rest. Your sensitive information is protected with military-grade security protocols.

Infrastructure

Our distributed networks around the world are strategically located across multiple regions with redundant backups and 99.9% uptime guarantee to ensure your data is always accessible and secure.

Access Control

You retain full ownership and control of your data, as you are the only one with the encryption key (Verificare ID). No one, not even the hosts, can access or control your data.

Camera & Biometric Privacy

Your consent and control over camera usage

Explicit Consent Required

We will never access your camera without your explicit permission. Camera access is only requested during identity verification processes and you have full control to deny or revoke access at any time.

Secure Processing

All biometric data captured through your camera is processed securely on our encrypted servers and is never stored locally on your device or shared with third parties.

Purpose Limitation

Camera access is strictly limited to identity verification purposes. We do not use your camera for advertising, tracking, or any other purposes beyond security and verification.

Automatic Deletion

Temporary images captured during verification are automatically deleted after processing. Only essential verification results are retained.

Important Camera Privacy Notice

Your browser will always notify you when we request camera access. You can revoke camera permissions at any time through your browser settings. For mobile apps, you can manage camera permissions through your device's privacy settings.

Your Privacy Rights

Take control of your personal information

Right to Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectify

Correct or update any inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal data when it's no longer necessary.

Data Portability

On you consent, your data will be shared in a machine-readable format.

How to Exercise Your Rights

Email Request

Send us an email with your specific privacy request

Account Settings

Manage privacy preferences directly in your account

Phone Support

Call our privacy support team for assistance

Have Privacy Questions?

We're here to help. Contact our privacy team for any questions about your data protection and privacy rights.

Privacy Officer

Direct line to our Data Protection Officer

compliance@verificare.africa

Phone Support

Speak directly with our privacy team

+234 (807) 411-3131

Response Time

We typically respond within

24-48 hours